Benchmarking and Management Control

Syllabus
Guidelines for final report

Block 1: Management practices, benchmarking, and managerial applications

1. Management practices, benchmarking, and managerial applications

  • Slides Topic 1
  • Competent management matters
    • World Management Survey
  • The importance of structured management practices
  • Excel template

2. Profitability and productivity changes; multidimensional benchmarking

  • Slides Topic 2
  • Monitoring and Benchmarking Firms, Industries, and Economies
  • Excel template

3. Business applications of benchmarking

  • Slides Topic 3
  • Software options
    • R Benchmarking
    • R nonparaeff
  • Data examples (reformat for R)
  • Illustration: Identifying gains from mergers and acquisitions
    • Activity: Assessing M&As of Spanish Savings Banks
    • Practice task on M&A analysis
    • ME’s homework
  • Dataset: Technology hardware and equipment industry
    • Tasks on tech data
Group activity: Presentation of articles
  • Articles to present
  • Guidelines and schedule
Block 2: Organizational architecture and performance control

4. Designing organizational architecture

  • Slides Topic 4
  • Cannibalization example
  • Google’s organizational architecture
  • Activity: Governance and Corporate Social Responsibility
    • Practice task
    • CSR analysis example1; example2; extra_slides
  • Cases
  • Additional: Hierarchy and managers matter more than ever

5. Divisional performance evaluation and control

  • Slides Topic 5
  • Cases and numerical problems
  • Blockbuster’s double marginalization problem
  • Rules of the road – double marginalization in Indonesia

6. Measuring internal business processes and employee performance

  • Slides Topic 6
  • Cases and numerical problems; On managers
  • Compensation for performance and control Excel
  • On the folly of rewarding A, while hoping for B
    • or You get what you pay for
  • AI Chatbot for performance control and evaluation

7. Assessing management practices across the world

  • Slides Topic 7
  • Revisit background readings/video: Competent and structured management
  • Illustrative data
  • Codebook for dataset
  • Stata code to replicate appendix slides
Schedule for the presentation of final reports
Optional bibliography

Brickley, J.A., Smith Jr., C.W., Zimmerman, J.L., 2021. Managerial Economics and Organizational Architecture. 7th ed., McGraw-Hill.