Benchmarking and Management Control
[[Schematic content below will de updated for Winter 2019 edition]]
Topic 1: Introduction and Core Measures for Benchmarking and Management Control
Topic 2: Linking monitoring and benchmarking tools to financial measures of performance (a short review topic)
Topics 3 & 4: Profitability and Productivity Changes & Benchmarking in Multidimensional Settings
Topic 5: Benchmarking Applications
Group activity: Presentation of articles
Topic 6: Designing Organizational Architecture
Topic 7: Divisional Performance Evaluation
Topic 8: Individual Performance Evaluation
Topic 9: Management Control Practices Around the World
Group activity: Presentation of Final Reports
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Additional material and data examples
Identifying gains from mergers and acquisitions
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Software resources
EMS: Efficiency Measurment System (novice users) or [alternative direct download]
R package: “Benchmark and frontier analysis using DEA and SFA” (average users)
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Interesting websites
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Optional bibliography
American Productivity and Quality Center. www.apqc.org
Bain and Company “Management Tools and Trends”
*Balk, B.M., 2003. The residual: On monitoring and benchmarking firms, industries, and economies with respect to productivity. Journal of Productivity Analysis 20(1), 5-47.
Bogetoft P., Otto, L., 2011. Benchmarking with DEA, SFA and R. Springer, New York.
*Brickley, J.A., Smith Jr., C.W., Zimmerman, J.L., 2016. Managerial Economics and Organizational Architecture. 6th ed., McGraw-Hill.
Camp, R.C. Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance. Productivity Press, 2006.
Kaplan, R.S., Atkinson, A.A., 2000. Advanced Management Accounting. 3th ed., Prentice Hall, Upper Saddle River.
